Terms of Service for Apex Pest Control
1. Scope of Services
Apex Pest Control, operating under the legal name “Apex Services,” offers professional pest management services aimed at eliminating and preventing pest infestations for residential and commercial properties. Our services comply with all applicable rules, legislation, and industry regulations, including but not limited to:
- Following Integrated Pest Management (IPM) principles to minimise environmental impact and maximise effectiveness.
- Adhering to all local, county, and national regulations governing the use of pest control products and techniques.
- Employing licensed and certified pest control technicians trained in accordance with industry standards and members of the BPCA and NPTA.
2. Service Agreement
By employing the services of Apex Pest Control, the client agrees to the terms outlined herein. The service agreement is valid for the duration specified in the contract or until the completion of services, whichever comes first.
3. Obligations of the Client
The client agrees to cooperate with Apex Pest Control by providing access to the property at scheduled times for inspections and treatments. Additionally, the client agrees to follow any instructions provided by Apex Pest Control regarding pre-treatment preparations or post-treatment precautions.
4. Payment Terms
Payment for services rendered by Apex Pest Control is due upon completion of the work unless otherwise specified in the service agreement. Late payments may incur additional fees or interest charges. Pest Treatments over £250 may be subject to a deposit before work will start.
5. Liability and Insurance
Apex Services, operating as Apex Pest Control, maintains public liability insurance to protect against unforeseen accidents or damages during the provision of our services. While we take all necessary precautions to ensure the safety and efficacy of our pest control services, we cannot guarantee complete eradication of pests or prevention of future infestations. We are not liable for any damages or losses arising from factors beyond our control, including but not limited to pre-existing structural damage, environmental conditions, or the presence of hidden pests.
6. Additional Treatments and Client Responsibility
In some cases, additional treatments may be required to effectively remove pest issues. Clients who do not follow Apex Pest Control’s advice or recommendations for additional treatments cannot hold Apex Pest Control liable for the failure to remove the pest issue if the full treatment is not completed as advised.
7. Cancellation and Refund Policy
Clients may cancel scheduled services by providing 48hrs advance notice to Apex Pest Control. Refunds for prepaid services may be subject to a cancellation fee. In the event that a refund is issued, it will be processed promptly according to our refund policy.
8. Dispute Resolution
Any disputes arising from the interpretation or implementation of these terms of service shall be resolved through negotiation and mediation in good faith. If a resolution cannot be reached amicably, either party may seek legal recourse as permitted by law.
9. Amendments
Apex Pest Control reserves the right to amend these terms of service at any time without prior notice. Clients will be notified of any changes, and continued use of our services constitutes acceptance of the revised terms.
10. Governing Law
These terms of service shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.
11. Agreement to Terms
By employing the services of Apex Pest Control, you agree to these terms and conditions.
12. Contact Information
For inquiries regarding our terms of service, to schedule pest control services, or to obtain a copy of our public liability insurance certificate, please contact Apex Pest Control at:
in**@ap***************.uk
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Head office:
54 Baxter Drive
Sheffield
S6 1GH
0114 3491098